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Adiamor Diamonds and Fine Jewelry

CUSTOMER SERVICE

  • EXTENDED RETURN POLICY

 
 
  • Adiamor believes in your complete satisfaction of your holiday purchases and gifts. We will gladly refund, replace or exchange any unworn item ordered after November 20th 2014 and received back in our facility by January 15th 2015.

    To Return an Item:
     

    1. Obtain Return Authorization Code - Call Adiamor toll-free at 877-627-5094 to obtain your return authorization number. Write this number on the outside of the package.

    2. Repackage the Item as Securely as Possible - Repack your item securely with the diamond certificate, if appropriate. Please ensure that the contents of the package are in their original condition and secure within the box. For your security, please do not indicate the contents of the package on the exterior of the box.

    3. Ship the Package - Return the package to us by registered mail. Insure the package for the full purchase price. For security reasons, do not disclose the contents when insuring the package. Adiamor is not responsible for any loss or damage that occurs during shipping.

    4. Name and Address - Please make sure that your name and address are clearly printed on the outside of the package, and mail it to:

         Adiamor, Inc.
         510 West 6th St., Suite 1200
         Los Angeles, CA  90014


    Orders are typically refunded in full within 4 business days after we receive and inspect the returned item.

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