All orders will be shipped to you fully insured.
Payment of all orders is collected in USD.
Deliveries will require the signature of an adult over the age of 18.
Shipments must be made to a physical address and not a P.O. Box.
Under certain circumstances it is possible to have your package shipped to, and held at a local FedEx location. The FedEx location must be fully staffed and able to accommodate holding packages for pick up. When holding a package at FedEx, it is required for the recipient to present photo identification for the package to be released.
SHIPPING INFORMATION
We are pleased to offer our customers FREE FedEx Priority Overnight Shipping on all domestic orders over $250. Orders under $250 will be sent FedEx 2Day and will incur a $10 shipping fee. Saturday delivery is subject to availability based upon your zip code, and is available upon request for an additional $25 fee. International orders will be shipped priority international at no extra charge, for more information please refer to our International Shipping section.
WHEN WILL MY ORDER BE SHIPPED?
To help you plan when to expect your order there is an estimated ship date listed in the product details. Since we make each item to order and do not own stock inventory, the time from order to ship date will vary depending on which specific item is ordered. Once your order is shipped you will receive a shipment confirmation e-mail.
If you place your order before the cutoff time of 3pm PST (Monday-Friday) your order will be processed the same day. For all orders placed on a weekend, holiday, or after 3pm PST (Monday-Friday) your order will begin processing on the following business day.
INTERNATIONAL SHIPPING
We are delighted to serve customers worldwide. Please note the following policies for international orders:
Minimum Order Requirement
For purchases made outside of the United States or Canada, a minimum order value of $1,500 USD is required.
Shipping and Delivery
All international orders will be shipped free of charge via FedEx International Priority. Estimated transit time is two business days, in addition to any lead time required for customs clearance.
Duties, Taxes, and Fees
International customers are responsible for all duties, taxes, VAT, broker charges, and any other surcharges required by the destination country. These fees are collected in the recipient's local currency and are non-refundable. It is the customer’s responsibility to check with local authorities to confirm the amount of duties and taxes owed before placing an order.
APO/FPO/DPO Addresses
We are proud to ship to APO/FPO/DPO addresses via USPS Priority Mail at no additional cost.
Shipping Restrictions
Adiamor reserves the right to refuse shipment to certain countries at our discretion.
We appreciate your understanding and are committed to making your international shopping experience seamless and enjoyable.
CANADIAN SHIPPING
Other than GST (General Sales Tax), PST (Provincial Sales Tax), or HST (Harmonized Sales Tax) there are no additional import duties for orders shipped to Canada. These taxes are assessed below and are based upon your Canadian province. Taxes will be due before the package is released to FedEx who acts as our customs broker, no duties will apply. The taxes listed below are only an estimate, and for the most current rates please contact your local FedEx.
| Alberta | 5% GST (General Sales Tax) |
| British Columbia | 12% HST (Harmonized Sales Tax) |
| Manitoba | 5% GST, 8% PST |
| New Brunswick | 13% HST (Harmonized Sales Tax) |
| Newfoundland & Labrador | 13% HST (Harmonized Sales Tax) |
| Northwest Territories | 5% GST (General Sales Tax) |
| Nova Scotia | 15% HST (Harmonized Sales Tax) |
| Nunavut | 5% GST (General Sales Tax) |
| Ontario | 13% HST (Harmonized Sales Tax) |
| Prince Edward Islands | 5% GST (General Sales Tax) |
| Quebec | 13% HST (Harmonized Sales Tax) |
| Saskatchewan | 14% HST, 5% GST, 9.975% PST |
| Yukon Territory | 5% GST, 5% PST |
AUSTRALIAN SHIPPING
Other than GST (General Sales Tax), there are import duties that may be added depending on the purchase price of the order shipped to Australia. These taxes are assessed below and are only an estimate. The actual amount charged by customs may differ from the rates below. Country of origin information for your order can be provided by one of our Diamond and Jewelry Consultants to assist in estimating import duties. Please contact your local customs office for further details.
| Estimated Duty Rate | Estimated Tax Rate |
| U.S. origin goods: 0% | 10% GST (General Sales Tax) |
| Other orders: 5% |
| Total Duty & Tax Rate Estimate: 0% to 15.5% |
| Orders AU$ 1,000- AU$ 10,000 may be subject to an Import Declaration fee of AU$ 50.00 |
| All orders AU$ 10,000 and higher may be subject to an Import Declaration Fee of AU$ 152.00 |
| Packages may be subject to an Australian Quarantine and Inspection Service fee (AQUIS) of AU$ 33.00 |
ALL OTHER COUNTRIES
Please see the chart below to calculate the duties and taxes for your order. Shipments to France and Mexico require the use of an import broker to clear the package at customs. For countries not listed, contact us at 1-213-627-5057 to see if shipping is available in that area.
| Australia | *See Australia Shipping Detail* |
| Austria | 20% VAT (Value Added Tax) |
| Belgium | 21% VAT (Value Added Tax) |
| Bulgaria | 20% VAT (Value Added Tax) |
| Canada | *See Canadian Shipping Detail* |
| Cyprus | 19% VAT (Value Added Tax) |
| Czech Republic | 21% VAT (Value Added Tax) |
| Denmark | 25% VAT (Value Added Tax) |
| Estonia | 20% VAT (Value Added Tax) |
| Finland | 24% VAT (Value Added Tax) |
| France | 20% VAT (Value Added Tax) |
| Germany | 19% VAT (Value Added Tax) |
| Greece | 23% VAT (Value Added Tax) |
| Hong Kong | 0% VAT (Value Added Tax) Read More: www.customs.gov.hk |
| Hungary | 27% VAT (Value Added Tax) |
| Ireland | 23% VAT (Value Added Tax) |
| Italy | 22% VAT (Value Added Tax) |
| Japan | 8-13% VAT (Value Added Tax) |
| Latvia | 21% VAT (Value Added Tax) |
| Lithuania | 21% VAT (Value Added Tax) |
| Luxembourg | 17% VAT (Value Added Tax) |
| Mexico | 16% VAT (Value Added Tax) |
| Netherlands | 21% VAT (Value Added Tax) |
| New Zealand | 15% VAT (Value Added Tax) |
| Norway | 25% VAT (Value Added Tax) |
| Poland | 23% VAT (Value Added Tax) |
| Portugal | 23% VAT (Value Added Tax) |
| Romania | 20% VAT (Value Added Tax) |
| Singapore | 7% VAT (Value Added Tax) |
| Slovakia | 20% VAT (Value Added Tax) |
| Slovenia | 22% VAT (Value Added Tax) |
| Spain | 21% VAT (Value Added Tax) |
| Sweden | 25% VAT (Value Added Tax) |
| Switzerland | 8% VAT (Value Added Tax) |
| United Kingdom (England, Scotland, Wales, N. Ireland) | 20% VAT (Value Added Tax) |